01
Aircraft type
The aircraft on ground.
AOG Engineer Support · Step 01
Submit an AOG RequestAircraft type, location, fault area and urgency — sent in one step.
Submit an AOG request →The clock starts when the aircraft stops.
Submit the AOG requirement — aircraft type, location, fault area and urgency — to EDAERO’s operations team. The platform accepts AOG requests at any time; the team responds during extended daily coverage hours. EDAERO is not an approved maintenance organization and does not perform maintenance; it connects operators with independent, licensed aircraft engineers.
What it involves
Submit an AOG Request,
explained.
02
Location
Airport or ICAO where the aircraft is.
03
Fault area
What needs attention.
04
Urgency
When the aircraft must fly again.
Aircraft type, location, fault area and urgency — sent in one step.
How EDAERO coordinates it
Part of one
AOG response.
01
AOG requests accepted at any time
02
Operations team responds during extended daily coverage hours
03
Search starts as quickly as possible once received
04
Time-to-match depends on location, type and availability
Frequently asked
Common
questions.
How fast does EDAERO respond?
Requests are accepted at any time and the team works to begin searching as quickly as possible during coverage hours. Time-to-match cannot be promised in advance.
AOG Request
Aircraft on ground?
Send the requirement now.
The platform accepts AOG requests at any time; the operations team responds during extended daily coverage hours. Availability of a suitable engineer cannot be guaranteed for every location, aircraft type or moment. For immediate contact: WhatsApp +971 54 475 8391 · +1 (857) 222-5685.
Contact
Elena A. Dragomir
Founder & CEO, EDAERO
Speak directly with EDAERO about your mission.